ClaimRatioIndiaCalculate

PNB MetLife India Insurance

Est. 2001Bengalurulife insurer
CSR 2023-24
97.37%
Good
Complaints FY 2022-23
4.67
per 10K policies
98.6% disposal rate
Source: IRDAI Annual Report 2022-23
A partnership between Punjab National Bank and MetLife International, PNB MetLife leverages PNB's rural banking reach to distribute policies in smaller towns.

Claim settlement ratio history

Financial YearCSR %Claims SettledRatingSource
2023-2497.37%7,123GoodIRDAI Annual Report 2023-24
2022-2397.54%6,923GoodIRDAI Annual Report 2022-23

Strengths

  • +97.37% claim settlement ratio (2023-24)
  • +Good rural and semi-urban access via PNB branches
  • +Mera Term Plan Plus includes return of premium option

Limitations

  • -Online interface needs improvement
  • -Limited plan variety compared to larger competitors

How to file a claim

Claims accepted at any PNB MetLife branch or online. Settlement within 30 days of document receipt.

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