India's insurance claim settlement data
Sourced from IRDAI annual reports. Updated for FY 2023-24.
IRDAI VerifiedFY 2023-24
What is CSR? The claim settlement ratio tells you what fraction of claims an insurer actually paid. A ratio of 99% means 99 out of 100 claims were paid. IRDAI publishes this data every year. See full tracker
Claim settlement ratios — FY 2023-24
Life InsurersAll 10 →
| # | Insurer | CSR |
|---|---|---|
| 1 | Max Life Insurance | 99.51% |
| 2 | HDFC Life Insurance | 99.39% |
| 3 | Bajaj Allianz Life Insurance | 99.07% |
| 4 | Kotak Mahindra Life Insurance | 98.82% |
| 5 | LIC India | 98.62% |
| 6 | Tata AIA Life Insurance | 98.53% |
Health InsurersAll 6 →
| # | Insurer | CSR |
|---|---|---|
| 1 | HDFC ERGO Health Insurance | 100.00% |
| 2 | Aditya Birla Health Insurance | 95.53% |
| 3 | ManipalCigna Health Insurance | 91.75% |
| 4 | Star Health and Allied Insurance | 91.27% |
| 5 | Niva Bupa Health Insurance | 91.16% |
| 6 | Care Health Insurance | 90.32% |
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16insurers tracked
50cities
FY 2023-24IRDAI data
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Why CSR is the one number to check
Most insurance ads lead with premium cost. But a cheaper policy from an insurer that rejects 1 in 10 claims costs more than a slightly pricier one that pays 99 out of 100. The claim settlement ratio — published by IRDAI every year — is the only public signal of how an insurer behaves when you actually need it.